Retention and archive policies in Outlook Web App - Assign retention and archive policies In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email. In the folder pane, right-click the message or folder for which you want to apply a policy. Moreover, a folder or subfolder archived in the mobile app does not sync as archived in Outlook or Exchange. Curious that such core functionality is missing from a product supposedly important to MSFT and the integration is sorely weak. Give all these warts, it's no surprise why Gmail might be preferred by many.
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When your Outlook mail account is hosted on an Exchange server, the server may periodically remove older messages from your regular mailbox and store them in a separate archive mailbox. These archived messages are easily accessible when you use Outlook at the office. When you're away, however, you may have to use the Outlook Web App to view the older messages online through your Web browser. The Outlook Web App is stored on the Exchange server, and does not require a separate installation on your home computer or mobile device.
1.Contact the person who manages your Exchange mail account and find out the Outlook Web App URL for the Exchange server.
2.Launch any browser, enter the URL into the address bar, and then press 'Enter.' The Outlook Web App login screen appears.
3.Enter your full email address and password, and then click 'Sign In.' The app opens to your Inbox folder. The Web app looks and functions almost exactly like the desktop version, although the ribbon options are absent.
4.Click the listing for your archive mailbox at the bottom of the left pane, beneath your regular mail folders. By default, Exchange names the account 'Personal Archives' followed by your display name, although it may be different on your server. The Outlook app expands the listing to show your archive folders, which have the same names and structure as the original folders.
5.Select and view the archive folders and messages just as you would the messages in your regular account. You can even forward or delete messages. If you try to move an archived message to one of your regular folders, however, the server will return it to the archive folder during the next scheduled archiving maintenance.
Tips
- If you archive your old mail to a PST file on your local computer instead of on the server, you won't be able to access the messages online. To make these messages viewable through the Outlook Web App, move the messages from the PST file to your personal archive mailbox on the server. Keep in mind that the personal archive feature in Exchange requires a separate license, and may not be available at your company.
- When searching from the Outlook Web App, you can choose to search individual folders, your entire regular mailbox, or both your regular and archive mailboxes together.
Warning
- Information in this article applies to Outlook Web App 2013. It may vary slightly or significantly with other versions.
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About the Author
Alan Sembera began writing for local newspapers in Texas and Louisiana. His professional career includes stints as a computer tech, information editor and income tax preparer. Sembera now writes full time about business and technology. He holds a Bachelor of Arts in journalism from Texas A&M University.
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Sooooo, I've been an Outlook user since the product was first released, having worked at MSFT. I recently decided to start using Outlook mobile on Android. The promise was great and some of the integration with Exchange is excellent. However, the app falls far short in usability, suggesting perhaps that the app may not be strategic.
I have this same issue. There is no facility for moving folders. I'm not sure the Outlook CUA method for files has been retained. This lack of CUA suggests that mobile and desktop teams are encouraged to develop their own INDEPENDENT CUA. If that is the decision, some of this makes sense given the platform differences. However, Outlook mobile isn't going to capture too many non-Outlook users and should then respect the process behaviors the massive installed base has come to expect.
Accidently archiving a folder or subfolder is disastrously unforgiving. Missing is the ability to move the folder or subfolder or return it to the original folder. Moreover, a folder or subfolder archived in the mobile app does not sync as archived in Outlook or Exchange.
Curious that such core functionality is missing from a product supposedly important to MSFT and the integration is sorely weak. Give all these warts, it's no surprise why Gmail might be preferred by many.
JPBALL